We're so sorry to hear there was a problem with your recent fresh order.
Our Member Services team would be happy to make this right & collect any feedback you have about your experience. Click here to chat with them.
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At this time, not all members have access to cold-shipped items like produce, dairy, and deli items—but we’re working hard to open this option up to all members as soon as we can. Look out for updates in your email or on our social media channels.