If you’re having trouble redeeming a coupon code for a gifted membership, we are happy to help!
First, make sure that you are trying to redeem the code on the membership redemption page here. Next, double-check that the code is entered correctly; for example, sometimes O's and 0's can look similar. Try copying and pasting if you can to avoid mistakes.
If that does not solve your problem, feel free to chat with our Member Services team by clicking the green "Chat" button at the bottom right of this page.