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About Thrive Market
- COVID-19 Update
- How does the Thrive Market membership work?
- How do I apply for a free membership through Thrive Gives?
- How can I sell on your site?
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Membership & Account
- How do I cancel my membership?
- I forgot my password
- What are shopping lists?
- How can I gift a Thrive Market membership or buy a Thrive Market gift card?
- What is Autoship?
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Placing Your Order
- How do I install the Thrive Market App?
- How do I redeem a free gift?
- How do I talk to an expert about finding the right products?
- Can I modify or cancel an order once it has been placed?
- What is Thrive Market's return policy?
- What methods of payment does Thrive Market accept?
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Shipping & Delivery
- When will my order ship?
- What materials are used in your packaging?
- What do I do if I had a problem with my order?
- How do I track my order?
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Our Products
- Where are Thrive Market's products sourced from?
- Where do you source your frozen meat and seafood from?
- What’s different about Thrive Market’s collection of wines?
- How do I leave a review?
- How can I recommend additional products I would like to see on Thrive Market?
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Promotions
- What is the Savings Guarantee?
- How do I earn Thrive Cash and how do I use it?
- How do I refer a friend to Thrive Market?
- Where do I apply my coupon code?
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Food Safety
- February 20, 2020: Paleonola voluntarily recalls Certain Lots of Paleonola Grain Free Granola- Apple Pie
- January 23, 2019: Thrive Market Nut Butters Recall
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California Consumer Privacy Act (CCPA)
- What information does Thrive Market collect about me? For what purpose?
- What are web cookies and how does Thrive Market use them?
- I'm a California resident, how do I exercise my rights under the CCPA?
- I am not a California resident, may I still make a request about my data?
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Still have a question? Ask away!
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Chat with us 24/7
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Email us 24/7
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Call Us
(866) 419-2174Monday - Friday 9:00AM - 4:00PM (PST)
Saturday 8:00AM - 4:00PM (PST)