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We have answers. Find yours here!
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Shipping + Orders
- When can I expect a refund?
- How do I request to hold a wine order at a FedEx location?
- What is Autoship?
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Membership + Account
- I can't access my account
- How do I manage my membership?
- Can I send a Thrive Market membership as a gift?
- What methods of payment does Thrive Market accept?
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Our Products
- How can I rate or review a product I have purchased?
- What’s different about Thrive Market’s collection of wines?
- When will my frozen meat and seafood box ship?
- How can I sell on your site?
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Food Safety
- May 15, 2019 - Purely Elizabeth Voluntary Recall (Coconut Cashew Grain Free Granola)
- January 23, 2019: Thrive Market Nut Butters Recall
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Thrive Gives + Our Values
- What is Thrive Gives? How is it different from Thrive Market?
- Who serves on Thrive Market's Board of Directors?
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Promotions + Thrive Cash
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Still have a question? Ask away!
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Chat with us 24/7
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Email us 24/7
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Call Us
(866) 419-2174Monday - Friday 6:00AM - 4:00PM (PST)
Saturday 8:00AM - 4:00PM (PST)