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About Thrive Market
- What is Thrive Market?
- How do I sign up for a Thrive Market membership?
- Received a Thrive Gives membership? Here's what you should know.
- Does Thrive Market have an affiliate program?
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Membership & Account
- How do I cancel my membership?
- How do I start or stop receiving Thrive Market text messages?
- How do I redeem my gift membership?
- How do I redeem a Thrive Market gift card?
- What are shopping lists?
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Placing Your Order
- How do I filter the catalog for my specific lifestyle?
- How do I install the Thrive Market App?
- Can I change my payment method once I’ve placed an order?
- What is Thrive Market's return policy?
- What is the Worker Health & Safety fee?
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Shipping & Delivery
- How much does shipping cost?
- What materials are used in your packaging?
- How do I track my order?
- What do I do if I had a problem with my order?
- How do I build my frozen box?
- How will my wine be shipped?
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Autoship
- What is Autoship? How does Autoship work?
- How do I add or remove items in my Autoship box?
- How do I skip or reschedule my upcoming Autoship boxes?
- Do I have to use Autoship?
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Our Products
- Do you offer bulk purchases or wholesale pricing?
- Where are Thrive Market's products sourced from?
- Where do you source your frozen meat and seafood from?
- What’s different about Thrive Market’s collection of wines?
- How do I leave a review?
- How long will my Fresh items last?
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Promotions
- How do I redeem my first order gift?
- How do I redeem my new member promotion?
- How do I earn Thrive Cash and how do I use it?
- How do I refer a friend to Thrive Market?
- What is the Savings Guarantee?
- What is Thrive Anywhere?
- Thrive Market Canned Pumpkin Challenge
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Food Safety
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Still have a question? Ask away!
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Chat with us 24/7
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Email us 24/7
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Call Us
(866) 419-2174Monday - Friday 6:00AM - 4:00PM (PST)
Saturday 8:00AM - 4:00PM (PST)