Our Products

General Questions

• Do you offer bulk purchases or wholesale pricing?
• How can I recommend new products or brands I would like to see on Thrive Market?
• How do we choose our brands?
• I have a question about a product’s packaging
• I have a question about a product/ingredient
• How do I find a product?

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Thrive Market Goods

• Where are Thrive Market's products sourced from?
• Are all Thrive Market Goods products certified organic?

Frozen Meat & Seafood

• Where do you source your frozen meat and seafood from?
• How are your meat products raised?
• How long will my frozen meat or seafood last once thawed?
• Can you refreeze meat if the products arrive semi-frozen?
• How should I thaw my frozen meat or seafood?
• Can I use the Autoship feature for frozen items?

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Clean Wines

• What’s different about Thrive Market’s collection of wines?
• Where are Thrive Market's wines sourced from?
• Does Thrive Market's wine selection contain sulfites?
• What temperature should I store and serve my wine at?

Reviewing Purchases

• How do I leave a review?
• I've submitted eligible reviews but do not see my Thrive Cash being added to my account.
• Where can I view my review?
• Why wasn't my review published?

Fresh Pilot

• How long will my Fresh items last?
• Can I return my Fresh order?
• How does the Fresh Pilot work?
• When will my Fresh box ship?
• Where do you source your Fresh products from?
• What if there was a damaged or missing item in my Fresh order?