Our Products
Frozen Goods
- What if my dry ice is melted when I receive my frozen order?
- When will my frozen order ship?
- How are frozen orders shipped?
- Do I need to be home when my frozen shipment arrives?
- How do I dispose of my dry ice?
- How soon after my shipment arrives does it need to be placed in the freezer?
General Questions
- Do you offer bulk purchases or wholesale pricing?
- I compost at home. Can I compost the polymer plastic bags in my composting bins?
- Are the packaging bags around my liquid items compostable?
- I want to share a brand or product I love and would like to be able to buy from Thrive Market.
- I have a question about a product’s packaging
- I have a question about a product/ingredient
Thrive Market Goods
Frozen Meat & Seafood
- Where do you source your frozen meat and seafood from?
- Questions about Frozen Meat & Seafood
- How do I build my frozen box?
- How are your meat products raised?
- How long will my frozen meat or seafood last once thawed?
- Can you refreeze meat if the products arrive semi-frozen?
Wines
- What’s different about Thrive Market’s collection of wines?
- Do I need to be home when my wine shipment arrives?
- How soon will I get my wine order?
- What kind of packaging will my wine come in?
- Where are Thrive Market's wines sourced from?
- What do I do if I missed my wine delivery?