Our Products

General Questions

• What are Thrive Market's quality standards?
• Do you offer bulk purchases or wholesale pricing?
• How can I recommend new products or brands I would like to see on Thrive Market?
• How do we choose our brands?
• I have a question about a product’s packaging
• I have a question about a product/ingredient

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Thrive Market Goods

• Why are you using plastic to wrap your Rosey paper products?
• Where are Thrive Market's products sourced from?
• Are all Thrive Market Goods products certified organic?

Frozen Meat & Seafood

• Where do you source your frozen meat and seafood from?
• How are your meat products raised?
• How long will my frozen meat or seafood last once thawed?
• Can you refreeze meat if the products arrive semi-frozen?
• How should I thaw my frozen meat or seafood?
• Can I use the Recurring feature for frozen items?

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Clean Wines

• What’s different about Thrive Market’s collection of wines?
• Where are Thrive Market's wines sourced from?
• Does Thrive Market's wine selection contain sulfites?
• What temperature should I store and serve my wine at?

Reviewing Purchases

• How do I leave a review?
• I've submitted eligible reviews but do not see my Thrive Cash being added to my account.
• Where can I view my review?
• Why wasn't my review published?

Ships Cold Items

• How long will my cold shipped items last?
• Can I return my cold shipped items?
• How do I shop for cold shipped items?
• How will my cold items ship, and when will they arrive?
• Can I recycle the packaging used for cold shipped items?
• Where do you source your produce from?

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