Shipping & Delivery
Shipping Questions
- How much does shipping cost?
- Who will be delivering my order?
- When will my order ship?
- I only received part of my order.
- Does Thrive Market offer expedited shipping?
- Does Thrive Market ship internationally?
Packaging
Order Problems
- What do I do if I had a problem with my order?
- What do I do if my order is damaged or missing in transit?
- I received my item and it contains an ingredient not listed on the online label.
- I have an item missing or damaged from my frozen order.
- I received incorrect items in my frozen order.
- My free gift arrived damaged.
Order Tracking
- How do I track my order?
- Where’s my order?
- I missed my delivery and it has been delivered to a pick up location. Can I request re-delivery?
- It is past my estimated delivery date and I have not received my package.
- My tracking link shows my package has been delivered, but I have not received my order.