If you notice that your address is incorrect, please notify us as soon as possible and we will make an effort to update it. You can chat with us 24/7 by clicking the green "Chat" button at the bottom right of this page.
If your order is returned to us because of an incorrect address provided or refusal of delivery when shipped, according to our terms and conditions, we must dispose of the contents and you will not be refunded. In the event an order is delivered late due to an incorrect address or if you are unable to retrieve it on the delivery date without prior notification and thawing/damage occurs, you will not be refunded.