Placing Your Order
Shopping Assistance
- How do I filter the catalog for my specific lifestyle?
- How does our Price Guarantee Program work?
- How do I talk to an expert about finding the right products?
- How do I view my box or shopping cart?
- How do I find a partner or influencer’s recommended products?
- How do I match makeup shades?
The Thrive Market App
Free Gifts & Samples
Other Questions
- What is the Worker Health & Safety fee?
- What is "Cold Care" and how do you handle summer shipping?
- What does “too hot to ship from our warehouse” mean?
- How are your Reference Prices (manufacturers' suggested retail prices) and Projected Savings calculated?
- How do I recycle plastic items from my Thrive Market orders?
- Can I modify or cancel an order once it has been placed?
Return Policy
Payment Options
- How do I redeem a Thrive Market gift card?
- Can I change my payment method once I’ve placed an order?
- How do I check my gift card balance?
- Do I have to use my gift card on one order?
- Do Thrive Market gift cards expire?
- What methods of payment does Thrive Market accept?