You can cancel all upcoming shipments that have not processed at any time. To turn off Autoship, go to “Manage Autoship” under your Account and find the Frequently Asked Questions at the very bottom of the page below your Autoship order contents.
Once you click “Turn off Autoship,” you’ll see a pop up asking you to confirm. Click “Yes, turn off Autoship.”
Afterward, go to your “Manage Autoship” page under your Account where you will see confirmation that you have turned off Autoship. You can restart at any time by clicking on “Turn on Autoship.”
Need help finding the right products for your Autoship? We offer free 15-minute phone consultations between you and one of our Product Specialists. On the call, we help you find the products that are just right for you and your household as well as show you our top tips for maximizing your membership. If you'd like to sign up for one of these Thrive Market Guide calls - you can do so by clicking this link: https://calendly.com/thrive-market-guides/meet-your-guide