You can cancel all upcoming shipments that have not processed at any time. To turn off Autoship, go to “Manage Autoship” under your My Items tab and find the Frequently Asked Questions at the very bottom of the page below your Autoship order contents. Click the link that says "See All FAQs" on the right, shown in a box below. Click on "How do I turn off Autoship" and then click on the option that says "Pause Autoship"
Once you click “Pause Autoship,” you’ll see a pop-up asking you to confirm. Click “Yes, pause Autoship.”
Afterward, go to your “Manage Autoship” page under your My Items tab where you will see confirmation that you have turned off Autoship. You can restart at any time by clicking on “Turn on Autoship.”
If you need help selecting the right products to fit your diet or lifestyle, you're in the right place! We have a team of Thrive Market Guides that can walk you through the shopping experience and offer recommendations for your unique needs.
How would you like your Thrive Market Guide to get in touch with you? If you prefer phone support, use this link to schedule the best time for your schedule! If you prefer email support, please complete this form and a member of our Thrive Market Guides team will reach out.
P.S. Let us know in the "Description" field any additional details or requests you may have. Some of the things our team loves to help with are finding you staples for a lifestyle change, meal planning, picking out skincare, choosing a case of wine, assisting with creating gift boxes for loved ones. and much more!