Here at Thrive Market, we do everything we can to offer your favorite products at the best prices.
If you ever see an identical product listed cheaper anywhere else, we will guarantee the lowest price by giving you the difference between our price and the lower price you found in the form of Thrive Cash! The Thrive Market price is based on our Autoship price or, if no Autoship price is available, then the listed retail price.
If you find an item at a lower price somewhere else, you can submit a price match request after placing an order with us containing the product. Here’s how our price guarantee program works:
- Within 30 days after placing your order, send us a picture or a web link of the lower in-store or online price that you found for the product along with a request for a price guarantee here, or chat with us by clicking the green "Chat" button in the bottom right of this page.
- The lower-priced product you find must be an exact match for the product on our website (i.e., brand, flavor, size, color, quantity, etc.).
- We will independently verify the price difference and whether the product qualifies for our price guarantee program.
- After we verify the lower price and after you’ve placed your order for the product with us, we will issue Thrive Cash to your account in the amount of the difference between our price and the lower price you found; Thrive Cash can be put towards a future order.
Here are some other things you should know about our price guarantee program:
- The price guarantee is limited to a per-order maximum of $20 in Thrive Cash or ten items, whichever you satisfy first for that order.
- All e-commerce and physical (brick-and-mortar) store prices are eligible.
- The retailer where you’ve found the better price must have the product in stock at the time you request a price guarantee for you to take advantage of our program.
- The lower-priced product you found must be sold in the United States.
- The lower price you found must be valid and listed at the time you request a price guarantee.
- We reserve the right to cancel Thrive Cash issued under this program if you return or cancel the order for which you claimed a price guarantee.
- We don’t guarantee prices that are erroneously listed by another retailer.
- We don’t price guarantee free items or free gift with purchase items.
- The following will not count towards an item’s price for purposes of verifying the other retailer’s lower price: taxes, shipping fees, rebates, free offers, buy one get one free offers, coupons, discounts applied at checkout, or promotions offered by such retailer, or specific offers based on bundled pricing, volume, or lot discounts.
- Any Thrive Cash back earned on the product's purchase will be subtracted from the Thrive Market price to determine the price difference.
- Our price guarantee program does not apply to any lower prices we list on the Thrive Market website after you’ve placed an order with us.
For more information about Thrive Cash, review our Thrive Cash FAQs. Our price guarantee program is also subject to our Terms of Service.