My tracking link shows my package has been delivered, but I have not received my order. June 29, 2020 22:01 Updated We are so sorry to hear that! Please contact Member Services via 24/7 live chat and we will be happy to help. Related articles How do I cancel my membership? What do I do if I had a problem with my order? Can I modify or cancel an order once it has been placed? What is Thrive Market's return policy? Can I update the address on an order once it has been placed?