My tracking link shows my package has been delivered, but I have not received my order. January 06, 2020 18:11 Updated We are so sorry to hear that! For 24/7 assistance, please contact Member Services by calling us at (866) 419-2174 or emailing us at firstname.lastname@example.org. Related articles How do I manage my membership? What do I do if I had a problem with my order? Can I modify or cancel an order once it has been placed? Can I update the address on an order once it has been placed? What is Thrive Market's return policy?