What do I do if I had a problem with my order? December 04, 2018 23:07 Updated Yikes! Allow us to help you. Click here to provide our Member Services team with the details and they'll assist you right away. Related articles How do I make changes to my membership? Can I cancel an order once it has been placed? My package is missing or is being returned to Thrive Market. Where is my order? What is Thrive Cash?