What do I do if I had a problem with my order? April 16, 2019 18:31 Updated Yikes! Allow us to help you. Click here or chat with us to provide our Member Services team with the details and they'll assist you right away. Related articles How do I manage my membership? Can I modify or cancel an order once it has been placed? My package is missing or is being returned to Thrive Market. Where is my order? What is Thrive Cash?